Privacy Policy
This Privacy Policy applies to users of the Yayanal website (the "Site") and governs our collection, use, storage, and disclosure of personal information. By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. This Policy complies with applicable laws of the United States, including relevant data protection regulations.
1. Information We Collect
We only collect personal information necessary to fulfill specific business purposes, and the Site is not designed to collect personal information as its primary objective. The information we may collect includes:
- Identifying Information: Name, email address, phone number, shipping/billing address, and payment details (e.g., credit card information) provided when you place an order or contact customer service.
- Order-Related Information: Order number, purchased products, order date, and payment status to process orders, arrange shipping, and provide after-sales support.
- Technical Information: IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent) when accessing the Site, collected automatically via cookies and similar tracking technologies to improve Site performance and user experience.
2. How We Protect Your Information
- We use SSL (Secure Sockets Layer) encryption technology on all pages where personal information (such as credit card details) is collected. This technology encrypts data transmission to prevent unauthorized access, disclosure, or tampering during transmission.
- We implement strict internal security measures, including access controls, regular security audits, and employee training, to protect stored personal information from unauthorized access, use, or leakage.
- We do not store credit card information on our servers; payment processing is handled by trusted third-party payment service providers (e.g., PayPal) that comply with industry security standards (e.g., PCI DSS).
3. How We Use Your Information
We use collected personal information only for the following legitimate purposes:
- Process and fulfill your orders (e.g., verify payment, arrange shipping, send order confirmations).
- Provide customer support (e.g., respond to inquiries, handle returns/refunds, resolve issues related to your order).
- Improve the Site and our services (e.g., analyze user behavior to optimize page layout, enhance product selection, and fix technical problems).
- Send marketing communications (e.g., promotional offers, new product updates) only if you have explicitly agreed to receive such communications. You may unsubscribe at any time by following the instructions in the emails.
- Comply with legal obligations (e.g., tax reporting, responding to legitimate legal requests).
4. Disclosure of Your Information
We will not sell, rent, or lease your personal information (including contact information) to any third parties for commercial purposes. We may disclose your information only in the following limited circumstances:
- To trusted third-party service providers who assist us in operating the Site or providing services (e.g., shipping carriers, payment processors, email service providers). These providers are contractually obligated to protect your information and may only use it to perform the services we request.
- To comply with applicable laws, regulations, legal processes, or government requests (e.g., responding to a court order or subpoena).
- To protect the rights, property, or safety of Yayanal, our users, or the public (e.g., preventing fraud, addressing security breaches, or responding to emergencies).
5. Prohibition on Unauthorized Use for Advertising
We will not use your personal information (e.g., name, email, phone number) or any images provided by you for advertising purposes without your explicit prior consent. This includes, but is not limited to, using your information or images in promotional materials, social media campaigns, or third-party advertisements.
6. Your Rights Regarding Personal Information
You have the right to access, correct, or delete your personal information stored by us. To exercise these rights, please contact our customer service via email at service@yayanal.com with your name, order number (if applicable), and specific request. We will respond to your request within a reasonable time frame in compliance with applicable laws.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience (e.g., remembering your shipping address for future orders). You can adjust your browser settings to refuse cookies, but this may limit some functionality of the Site. For more details on our use of cookies, please refer to our Cookie Policy (if applicable).
8. Third-Party Links
The Site may contain links to third-party websites (e.g., social media platforms, payment processors). This Privacy Policy does not apply to these third-party sites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Policy on the Site with a revised "Effective Date". Your continued use of the Site after the update constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us via:
- Email: service@yayanal.com